Privacy Policy
1. Controller
The operator of candlethorne.com is responsible for personal data processed on the Site (contact below).
2. Contact
info@candlethorne.com, 1055 West Hastings Street, Suite 1200, Vancouver, BC V6E 2E9, Canada, Tel. +1 604 628 7154.
3. Form data
The contact form may collect name, email, subject, and message to respond to your enquiry.
4. Automatically collected data
Standard server and browser technical data may be processed as needed to deliver the Site securely. We do not operate a separate analytics or advertising cookie stack on this Site beyond the consent preference described below.
5. Purposes and legal bases
We process contact data to respond to messages (legitimate interests / steps prior to a contract, as applicable under Canadian privacy law including PIPEDA principles). We store cookie preference choices to honour your selection.
6. Cookies and storage
We use local storage key cookieConsent for your cookie banner choice, and session storage for the educational notice. See the Cookie Policy.
7. Retention
Contact messages are kept only as long as needed to handle the enquiry and related records. Consent preferences remain until you clear site data or change them.
8. Your rights
Depending on applicable law, you may request access, correction, or deletion of personal data we hold, and you may withdraw consent where processing is consent-based. Contact us using the details above.
9. Complaints
You may contact the Office of the Privacy Commissioner of Canada or your provincial privacy authority if you believe your privacy rights have been infringed.